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Letting and Property Management in London: Choosing a Letting Agent

Brick & Fortune3 min read
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How overseas landlords manage London property: letting agent models, AST contracts, tenant referencing and tax obligations for non-resident owners.

Letting and Property Management in London: Choosing a Letting Agent

You have bought. What now? How do you run a London property from Turkey?

It is more straightforward than many investors expect — but you need to understand the system.


What Is a Letting Agent?

A letting agent is a licensed professional who finds tenants and/or manages the property on the landlord's behalf.

Membership of ARLA Propertymark is a reliability indicator. It is not mandatory but is recommended.


Service Models

1. Let-Only

The agent finds a tenant, runs referencing, prepares the AST (Assured Shorthold Tenancy), and hands over. You manage thereafter.

Fee: 6–10% of annual rent (one-off at tenancy start)

Best for: Landlords resident in the UK or with a trusted local representative.

2. Full Management

Covers the full lifecycle:

  • Tenant find and referencing
  • Rent collection and remittance
  • Maintenance coordination
  • Rent reviews and renewals
  • Void-period security
  • Check-out inspection and deposit return

Fee: 10–15% of annual rent (deducted monthly)

Best for: Overseas Turkish and Azerbaijani investors — the default choice.


What Is an AST? (Assured Shorthold Tenancy)

The standard English residential tenancy. Key features:

  • Minimum term: 6 months (usually 12 months initially)
  • Rent fixed during the term unless the contract provides otherwise
  • Tenant security: cannot be removed during the term except on legal grounds
  • Section 21 Notice: Process to recover possession — significantly restricted by the 2026 Renters' Rights Act; take current advice

Tenant Referencing

| Check | Scope | |---|---| | Credit check | Debt history and payment record | | Income verification | Affordability (typically 2.5× rent) | | Employer reference | Employment confirmation | | Previous landlord | Rental history | | Identity | Right to Rent — all tenants' immigration status verified |


Deposit Protection

The tenancy deposit must be protected in a government-approved scheme within 30 days:

  • DPS (Deposit Protection Service)
  • MyDeposits
  • TDS (Tenancy Deposit Scheme)

Failure to protect exposes the landlord to penalties.


Rent Increases

During the term: No increase unless the contract allows it.

On renewal: Increase by agreement or via Section 13 Notice. The 2026 Renters' Rights Act strengthens tenant challenge rights; excessive increases may be reviewed by a tribunal.


Tax for Overseas Landlords

Non-Resident Landlord Scheme (NRLS): Non-UK resident landlords typically have 20% withholding applied to rent by the agent or tenant and paid to HMRC.

You may reclaim some tax through Self Assessment with expense deductions. Annual filing is required.

Exception: With HMRC NRL Approval, rent is paid gross; you settle tax via Self Assessment.


Practical Tips

  1. Research agents first: ARLA membership, reviews, local expertise
  2. Read the management agreement: Early termination, renewal terms, maintenance approval limits
  3. Set an emergency repair cap: Typical £150–£300 without prior approval
  4. Hold a three-month reserve: For voids and unexpected repairs
  5. Request annual inspections: Standard in full management

Letting agent and management introductions:
+44 7990 38 1102 | investinlondon.com.tr

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